Acceptable Use Policy
Last Updated: August 7, 2026
This Acceptable Use Policy ("Policy") applies to everyone who accesses or uses holyestimate.com or the Holy Estimate estimating software and related services (collectively, the "Services"), provided by CST Group Inc., doing business as Holy Estimate ("Holy Estimate," "we," "us," or "our"). This Policy is incorporated into, and should be read together with, our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service.
1. Purpose
This Policy exists to keep the Services safe, reliable, and lawful for everyone who relies on them. By using the Services, you agree to comply with this Policy, and you are responsible for ensuring that anyone using the Services under your account does the same.
2. Prohibited Conduct
You agree not to use the Services to:
- Violate any applicable law, regulation, or third party's legal rights;
- Upload, transmit, or introduce viruses, malware, ransomware, or other harmful or disruptive code;
- Attempt to gain unauthorized access to the Services, other accounts, or related systems, or to probe, scan, or test the vulnerability of the Services without our prior written permission;
- Reverse engineer, decompile, or attempt to derive the source code of the Services, except to the extent applicable law expressly permits this despite the restriction;
- Use automated means (such as bots or scrapers) to access, extract, or copy data from the Services beyond what we make available through supported features;
- Circumvent or attempt to circumvent any usage limits, security controls, or technical restrictions built into the Services;
- Interfere with or disrupt the integrity or performance of the Services, or the experience of other users, including through excessive automated requests;
- Harass, threaten, defame, or abuse any other person through the Services;
- Infringe the intellectual property, privacy, or other rights of any third party; or
- Upload or input personal information about a third party (such as your own clients) that you do not have the right or necessary consent to use in this way.
3. Account Responsibilities
You are responsible for all activity that occurs under your account, including activity by any team members or other individuals you authorize to access the Services. You agree to take reasonable steps to ensure that authorized users comply with this Policy, and to notify us promptly if you become aware of a violation or suspected violation.
4. Reporting a Violation
If you become aware of conduct that may violate this Policy, please report it to us at:
CST Group Inc., d/b/a Holy Estimate
Email: support@cstsupport.com
Phone: 518-483-4100 (NY) | 941-249-3520 (FL) | Toll-Free: 877-954-4100
5. Enforcement
We may investigate suspected violations of this Policy and take any action we consider appropriate, consistent with the Terms of Service, including issuing a warning, removing content, suspending or restricting access, or terminating an account, up to and including for a single serious violation. We may also report unlawful conduct to appropriate authorities.
6. Changes to This Policy
We may update this Policy from time to time. We will update the "Last Updated" date above, and where changes are material, we will provide reasonable notice. Your continued use of the Services after an update constitutes your acceptance of the revised Policy.